It's important to know where to go for the type of medical care you may need.
Comparing your options is the best way to get care that’s right for you and your budget.
When you need care, call your primary care provider (PCP) or family doctor first.
Your PCP has easy access to your records, knows the bigger picture of your health, and may offer same-day appointments. If your PCP isn't available, it's important to know you still have other options.
Your health plan is not contracted with certain freestanding ERs. Ask before you enter.
Serious breathing difficulties
Severe chest pain
1Actual payments may vary depending upon benefit coverage. The information and estimates provided are for general informational and illustrative purposes only and are not intended to be nor should be construed as medical advice or a substitute for your doctor’s care. You should consult with an appropriate health care professional to determine what may be right for you.
2Hours of operation may vary by location.
3This service is only available to health plan members living in Southern Nevada and covered zip code areas. To check availability, go to DispatchHealth.com.
4IMPORTANT: 1) Your health plan is not contracted with certain freestanding and hospital emergency rooms. Call your health plan for more information. 2) Some neighborhood hospitals may not have specialists on staff, so you could be transported to a hospital emergency room for complex conditions that require a specialist.
No appointment needed (unless you are seeing your PCP or specialist).
If you have a life-threatening situation, call 911 or go to the nearest hospital emergency room. But if it's not an emergency, comparing care options could help save you time, money and frustration.
If you have question about your benefits, call toll-free 1-800-777-1840, TTY 711.