How to know if it’s URGENT or an EMERGENCY
Urgent Care
Urgent care conditions are non-life threatening and may include:
- Ear infections
- Colds and other respiratory problems including coughs and congestion
- Sprains and strains
- Most abdominal pain
- Vomiting and diarrhea
- Most cuts, burns, fevers and back pain
Emergency Care
Emergency room visits are for the sudden onset of a life-threatening condition and may include:
- Serious burns
- Major trauma
- Poisoning
- Serious breathing difficulties
- Heavy bleeding
- Severe chest pain
- Sudden paralysis
If you have a life-threatening situation, call 911 or go to the nearest hospital emergency room right away. The emergency room is for the treatment of life-threatening conditions which require immediate medical attention. If not a true emergency, you may be responsible for the entire cost of the visit.
We’re On Call
If you’re unsure about your condition, our 24-hour Telephone Advice Nurse may be able to help. Call toll-free 1-800-288-2264, TTY 711, to speak to a licensed, registered nurse about your health questions and concerns.